Think of all the conversations that are assigned to you as your to-do list. Marking a conversation as done is like checking off your task. It not only makes it clear to you that you have finished the conversation, it also makes it transparant to all your team members that have access to that same conversation as well.
How do you mark a conversation as done?
You can mark a conversation as done as follows:
- Click the Mark as done button in Yablo
What happens when you receive a new reply?
When you receive a new reply to a conversation that you have marked as done, Yablo will automatically re-open that conversation.