Team inboxes in Yablo allow you to share email conversation with everyone in the team inbox. Once you have installed the team inboxes and added your team members, you can work together with your team on messages in your team inbox: assign messages to set clear ownership, use comments to discuss emails and work with shared tags to add more context to your conversations.
- Always make sure the email conversation was added to Yablo first.
- Open the email in Yablo and click on the inbox icon.
- Search for a team inbox or select one or more from the list. You can add one email conversation to multiple team inboxes.
- The email conversation is now shared with all members of the team inbox(es) you have selected.
You can also add emails to a team inbox directly from within the Yablo Outlook add-in. Learn how.