In the Yablo web app, your email conversations are shown as different blocks, structured in columns as a Kanban board. You can easily see who is working on what when your board is structured by owner. If you prefer having an overview of the emails for each priority or tag, that's also an option. In the following article we will explain how you can change the view of your Kanban boards, so they match your workflow.
Assigned to Me
All emails that have you as owner assigned can be found here. These can be emails from your personal inbox, or the team inboxes to which you have access.
This gives you an overview of all emails of the inboxes to which you have access that have no owner assigned yet.
Note that Yablo automatically assigns categories to new conversations in your team inbox. Unassigned messages will get the Unassigned category, assigned messages will get the name of the assignee as category.
This section contains conversations that you follow. This means where someone else has mentioned you in the comments, or in which you have added yourself as follower.
All the team inboxes of which you are a member, are listed on the left. Open them to see who is handling which conversations in your team.
Frequently used tags can be added to the left.
E.g. Add #urgent to have a quick list of all urgent email conversations.
- Click on the settings icon next to Tags.
- Search for a tag you would like to add.
Add the team members you collaborate most with, to check their progress with one click.
- Click on the settings icon next to Team Members.
- Search for the user you would like to add.