Overview
Use notes in Yablo to collaborate internally with your team. Notes are only visible to your team members, allowing you to discuss conversations internally without the need to forward messages. You can also use @mentions to specifically draw the attention of a teammate. Notes on conversations are visible to all team members who have access to the conversation.
Post notes
There are two ways to post notes in Yablo. The first one is using the quick notes field located at the bottom of each conversation. Quick notes are simple, single-line comments without any formatting.
The second way is by clicking "Reply" and then selecting "Note" (or using the expand button on the quick notes field). This gives you a full-fledged notes composer with support for rich formatting, templates, and more.
Add files
To add files to a note in Yablo, you can click on the "Attachments" button in the quick notes field or in the toolbar of the full notes field. This will open a popup where you can choose files from your computer. Alternatively, you can simply drag-and-drop the files directly onto the notes field to attach them.
Mention team mates
When you need some help from a teammate, you can simply @mention them in a note by typing the @ symbol followed by the beginning of their name. Select the person from the dropdown menu that you would like to mention.
Reactions
In Yablo, you can use Reactions to quickly give feedback on a note with a simple emoji. To add a reaction, click the "Add reactions" button next to a note and select one of the suggested emojis. All reactions on a note are shown at the bottom of the note.
To remove a reaction, simply click the reaction at the bottom of the note, and your reaction will be removed from the conversation.
Edit & Delete notes
To edit a note in Yablo, simply hover over a note to reveal the "More options" button. Click this button and select "Edit note" from the dropdown menu to make changes to the note. If you wish to delete a note, you can select "Delete note", and a confirmation prompt will appear asking for your confirmation before deleting the note.